Hello! I have searched through here for the past week, looking for a way to fix my problem. My DVD-ROM stopped burning. I am running Windows XP on a Gateway computer. The burner is a Samsung(?). The driver details say something like "TSSTcorp H552B blah, blah, blah". I made a CD right before Christmas and it worked just fine. When I went to burn one about a week later, it just hung with the annoying hourglass for a few minutes, then it said to insert writable media. It will play CDs and I can install from the drive, but it no longer functions as a burner. I have triple checked the settings. The properties show the device is enabled. It shows another hardware device that has a recording option. It is WDC WD800BB-22JHAO. Device Manager shows no problem and doesn't list the WDC one with the TSST one. I have uninstalled and reinstalled several times. I have updated drivers and firmware. I have removed the panel and carefully removed what little dust there was. I installed and ran Registry Mechanic. When I followed instructions on the Microsoft Help(less) site, it just said to go into Regestry Editor and click on some things and change them. However, the keys that I am supposed to change (Value-GUID) aren't there. The computer is only around a year old. I'm thinking that it somehow got all mixed up in the registry and is no longer registered as a recordable device, but I haven't made any changes to cause that to happen. Does anyone know how I can resolve this? Thank you very much for your time.

BTW, I use Roxio Easy Media Creator 7.0.

It sounds like the Registry has gotten corrupted. Try removing both of the drives under Device Manager then reboot and let Windows detect it again.

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