Web Host Review: www.ipowerweb.com

My website: www.donkey.co.il
Since: n/a

Beware of ipowerweb

Their billing team made a mistake and thought that I did not pay. Without sending me a notice they deleted my server files and gave the server to someone else.

I did not make a backup for the site for a long time and everything is lost. They do not answer my letters now for about a week, and they do not refund the money I paid them already.

They are TERRIBLE!!!

Gil Teva
www.donkey.co.il
Ipowerweb customer 2557939495

You get what you pay for. If you see their affiliate program, they make almost nothing on each website. $95.40-$65 is what they would make on a website that someone referred to them.

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Mr. Bob's Web Design - Tirelessly looking for ways to enhance the customer base of your business.

I have seen this happen a number of times with that company unfortunately.

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Corey
Merchant Accounts | Toll Free Virtual Solutions | My Merchant Account Blog

Corey,

Have you tried calling them? I use iPowerWeb and have not have had any problems.

Myself no. But my associates have tried to call them a few times & nothing was never resolved. One of them actually called me the other day to help him out because they moved him to a new server & did not tell him that he needed to re-publish his website. He is waiting until March to cancel his contract with them

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Corey
Merchant Accounts | Toll Free Virtual Solutions | My Merchant Account Blog

Talk to one of their live help associates, it is a real kicker.

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Mr. Bob's Web Design - Tirelessly looking for ways to enhance the customer base of your business.

Yeah that happen to me too. I had 2 domains 1 domain contract was going to be over I had another site that still had 6 months to go. I called to cancel 1 they cancelled both.

I had similar issues - I gave notice that I was moving to another server - paid my last month the same day (I paid a month in advance) and was locked out the next morning.
I lost one domain completely cause they also had the domain name and I couldn't renew it and lost six clients over the three days downtime until I could get the sites back online.

My biggest piece of advice whether you're a reseller or a webmaster of any kind is to KEEP backups - every week if possible - I know its a pain in the ***, but its better than losing EVERYTHING.

Kai

Yes you must always make backups of your files.

I've heard of people having problems with them.