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Old 09-Aug-2004, 11:33
dora dora is offline
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help! my HP ScanJet 3400c isnt working!!

My HP ScanJet 3400c isnt working. when you plug it up, the light bilb inside stays turns on yet it doesnt ove or anything. Anyone know what the problem could be?
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Old 09-Aug-2004, 11:43
dora dora is offline
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then i get a message that says the pic could not be copied and the whole time, the lighgt is on yet doesnt move.
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Old 28-Aug-2004, 17:43
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crystalattice crystalattice is offline
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Have you checked the HP web site? There may be a scanner lock which prevents it from moving. Has it worked before or is it new? I have a similar problem w/ my Visioneer that's caused by a bad driver; it can't calibrate the scanner lens. You may need to update/reinstall the drivers.
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Old 04-Oct-2005, 12:02
whizkaz whizkaz is offline
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Re: help! my HP ScanJet 3400c isnt working!!

Hi Dora!

I have exactly the same problem and gave up after 4 hours of trial and error.
Have you found a solution??? Please write back if you have...
 
 
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