About a week ago, I bought some computer parts to build myself a brand new Personal Computer. It seems I made a mistake buying the keyboard and mouse combo for this new PC.

The problem which I submitted to Gigabyte's support department:


And their reply, a few days later:

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So they sold you a device that they admit doesn't function as it's supposed to? I'd take it back to the store and get a different model. Take the email response with you to show that it doesn't work as advertised.

On a side note, I wasn't even aware that Gigabyte made mice or keyboards. Chances are they buy some generic ones and slap their name on them.

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I am not going to waste my time and expenses driving into town just to argue with some sales person for him to replace a mouse. Besides, I picked the item off the shelf myself, no one suggested I take it.

I am just going to use my old mouse, at least I know it works.

As for Gigabyte, well, let's just say I will not go out looking for their products in the near future. And to think I was even looking at their Motherboards! Thank god I eventually picked the Asus one.

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