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  #1  
Old 09-Aug-2007, 16:06
culturaldissect culturaldissect is offline
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HP Scanjet 3400c problems


Hi

I recently had to reformat my Hard Drive, and had to reinstall everything, but my scanner will not work I keep on getting a box saying scanner not found, I have tried to uninstall it, reinstall it every which way, I have used the correct drivers from the HP site, I'm at my wits end! Serious Karma points for any who can help!
  #2  
Old 12-Aug-2007, 17:43
Silent Silent is offline
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Re: HP Scanjet 3400c problems


I can imagine this printer is connected via USB and you are using XP?

Have you tried checking to see if anything is showing in device manager? I had this problem with my scanner - it ended up that I had to install the driver "manually", as in

Device Manager > View > View Devices by Connection

then locate the rogue device...

Right click > Properties > Driver > Update Driver...

Then direct it to folder where your drivers have been expanded...

Hope it works for you.
  #3  
Old 14-Aug-2007, 15:11
culturaldissect culturaldissect is offline
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Re: HP Scanjet 3400c problems


Hey, thanks for the reply, it did show up in the device manager, I looked therere fairly early on, that's why it was so frustrating as none of the obvious solutions worked, I did fix it the other day, but didn't get around to mention here, I had remembered that when I I reinstalled my dsl modem, it went funny, and I had to fiddle with it to get it to work, so I uninstalled the scanner driver and the modem driver, then reinstalled the scanner, then modem, and they work now. This has been a nightmare, bloody computers!
 
 

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