Hi

I recently had to reformat my Hard Drive, and had to reinstall everything, but my scanner will not work I keep on getting a box saying scanner not found, I have tried to uninstall it, reinstall it every which way, I have used the correct drivers from the HP site, I'm at my wits end! Serious Karma points for any who can help!

I can imagine this printer is connected via USB and you are using XP?

Have you tried checking to see if anything is showing in device manager? I had this problem with my scanner - it ended up that I had to install the driver "manually", as in

Device Manager > View > View Devices by Connection

then locate the rogue device...

Right click > Properties > Driver > Update Driver...

Then direct it to folder where your drivers have been expanded...

Hope it works for you.

Hey, thanks for the reply, it did show up in the device manager, I looked therere fairly early on, that's why it was so frustrating as none of the obvious solutions worked, I did fix it the other day, but didn't get around to mention here, I had remembered that when I I reinstalled my dsl modem, it went funny, and I had to fiddle with it to get it to work, so I uninstalled the scanner driver and the modem driver, then reinstalled the scanner, then modem, and they work now. This has been a nightmare, bloody computers!